Hotel Gunawangsa Manyar, Surabaya

The hotel needs attention to cleaning and interior maintenance, as the rooms were very old with dirty walls, a dirty couch in the tiny living area, and not clean bed sheets. However, the service was great with always kind and helpful staff. The location is convenient in the city but could be cleaner. The dining experience was good with comprehensive buffet choices but a slight delay in the morning. The facilities are standard for a 3-star hotel.

My stay at the hotel was overall good. The rooms were very comfortable with a large bed, TV with many English channels, coffee maker and tea maker, fridge with mini bar, hangers for clothes, and free wireless internet which worked fantastically. However, it could have been a bit cleaner and didn't have twin beds. The service was excellent, with staff being helpful and kind, offering various amenities like room service, car hire, and laundry. The location was convenient, near universities and willing to help, though it was a bit challenging to converse in English at times. The dining experience was decent with a buffet style offering Indonesian and American dishes. The facilities were satisfactory with no major issues.

I had a pleasant stay at the hotel. The rooms were spacious with comfortable beds, and the service was beyond my expectations. The location was convenient but far from the main market. The dining experience was good, with a variety of options available. The facilities were well-maintained and added to the overall positive experience.

The hotel offers comfortable rooms with great amenities and friendly service. However, the lack of maintenance is noticeable. The location is convenient with helpful staff, but there are some cleanliness issues.

The hotel offers a mix of positives and negatives. The rooms are comfortable but come at a high price, equipped with useful amenities but showing signs of age. The service is stellar and accommodating, making up for the room's shortcomings. The location is convenient with easy access to transportation services, though it lacks maintenance. The dining experience fluctuates from delicious to underwhelming, catering to diverse tastes. The facilities are decent but could benefit from upgrades.